OUR POLICIES
Customer support
We are very grateful that you have chosen our products, we have taken the time to take care of every detail and do the necessary tests to verify its quality.
We hope that your experience is as pleasant as the one we have every time we design a new product. In the same way, we appreciate that you do not reproduce, copy, redistribute, or resell part or all of the content of our products without our consent. Although this is a digital product, you are only allowed to use one unit per purchase, please purchase additional units if you wish to share our products with someone, there is a lot of work behind the making of each product.
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We greatly appreciate that you help us continue growing! please share our social media, with your friends.
If you have any difficulty using the product, you can go to our frequently asked questions FAQs section where we have compiled the answers to problems commonly related to the product. ​ If for any reason you are not satisfied with the product, do not hesitate to contact us so that we can resolve the problem together, we will do everything in our power to help you. Please note that since these are digital products, we do not accept returns or refunds. ​
Contact us if you have any questions, disagreements or difficulties with the use of our products, we are available Monday to Friday from 8:00 a.m. to 5:00 p.m. and Saturday from 8:00 a.m. to 12:00 p.m. Eastern Time. Contact us through our email nani.artsandcrafts@gmail.com, we will respond to you within 24 to 48 hours via email. ​
Thank you for trusting our products.
Privacy & Security
For us, the privacy and security of our customers is very important, that is why we will only contact you by email to confirm your payment, your purchase order and to send you your digital product. We will also contact you if you decide to subscribe to our newsletter. We will not share your email or any other information about you with third parties.​
Our website is hosted on the Wix platform, you can rest assured that all your banking transactions are protected. Wix uses Transport Layer Security (TLS) encryption to help protect your online financial transactions. Additionally, Wix complies with Payment Card Industry Data Security Standards (PCI DSS) and is accredited as a Tier 1 merchant and service provider.
Let's talk about business
If you are interested in obtaining my products for commercial use,
or are you interested in making a business proposal to obtain my services?
of graphic design and illustration, do not hesitate to contact me.
Payment methods
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Credit/Debit cards
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PAYPAL
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Offline payments